Frequently asked questions

To edit or delete your profile, photos, or bio on Sugar Daddy, you need to access your profile settings. You can do so by clicking on the top right corner of the website. Then, you can choose the option to edit or delete your profile, photos, or bio. You can also change your username, email address, or password on the same page.

Yes! All our members are real people that have signed up to the site on their own time. All profiles are reviewed before they show on the site, and many undergo verification to prove they are who they say they are.

’Anyone is welcome to use the site, so long as they are over the age of 18, and they agree to the site’s Terms and Conditions. However, we do reserve the right to remove any users from the site for the good of the community, and at our sole discretion.

It is always free to register an account on Sugar Daddy. However, to message other members or view their secret photos you will need to purchase a subscription.

If you are able to log in, you may change your password by clicking on Edit profile page, scrolling down to “Change Password”. Click on it to change your password. If you are not able to log in, you may follow the Forget your password Link on the login page to request a password reset email.

Please report any site performance issues to Support.

Absolutely. You can trust Sugardaddy.ng. We prioritize user privacy and security, enforce strict guidelines to ensure a safe and secure environment, and we provide a seamless user experience.

Sugar Daddy is just as safe as any other online community – that is to say, it is very safe as long as you follow good safety practices and use common sense. For a list of general safety tips, see:

https://www.sugardaddy.ng/dating-safety

For various reasons, including member privacy and the wide spectrum of benefits being sought and offered by various members, we do not put members through a vetting process. As a general practice, we recommend assessing each new relations with an appropriate level of optimism, tempered with good common sense, and building trust from there.

Human trafficking involves the use of force, fraud, or coercion to obtain some type of labor or commercial sex act. It can happen in any community and victims can be any age, race, gender, or nationality. Traffickers might use violence, manipulation, or false promises of well-paying jobs or romantic relationships to lure victims into trafficking situations. According to federal law, any minor under the age of 18 engaging in commercial sex is a victim of sex trafficking, regardless of the presence of force, fraud, or coercion. If you believe you are a victim of human or sex trafficking or may have information about a potential trafficking situation, please contact the National Agency for the Prohibition of Trafficking in Persons (NAPTIP) at 0800CALLNAPTIP (08002255627874), Toll free number. or send SMS to 627 to report suspected human trafficking to Federal law enforcement, please contact the relevant Zonal Command (Lagos Command – NAPTIP).We’re Listening, We’re Caring, We’re here 24/7 to support you, We’re only A Call Away, 0808 5555 441, 0808 5555 442.

As a Standard (free) Member, you are able to use Sugar Daddy 100% free of charge, however, you must always complete the below three steps in order to send messages and favourite members.

 

1. Your profile must be 100% complete. Please visit your profile and make sure there’s a green checkmark next to each profile section.
2. Your profile must be approved. Please be patient, this may take 24-48 hours during peak times.
3. You will also need an approved public photo. Only Premium members can communicate without a public photo

If you signed up with the wrong account type, please contact Customer Support and let us know which account type you would like.

To block a member: Click the ellipsis (three dots) on the user’s profile, and click on ‘Add to a BlackList’, Blocking is PERMANENT and will prevent the member from communicating with you and from seeing your profile. IMPORTANT: If a user has threatened you or committed an act of violence or theft, please contact your local law enforcement agency. Also, report the member from their profile or your conversation with them.

Finding the right Successful Sugar Daddy Member for you is a process that probably won’t happen overnight, but if you’re willing to put in some time and have patience, we’re confident that you’ll eventually find the right person for you. Please keep in mind that the more you log in, the more detailed your profile is, and the more photos you have, the more views, favourites, and responses you will receive. Update your profile with more information about yourself and the relationship you’re looking for, uploading more photos and messaging more members. Be more pro-active in your search by breaking the ice with as many members as you can.

If you have an issue that is not explained in our FAQ sections, please contact Customer Support by clicking on the “contact us” button at the bottom of this page. We will reply within 24 hours. Note: We’re Listening. We’re Caring. We’re here 24/7 to support you. We’re only A Call Away, 0808 5555 441, 0808 5555 442.

Please contact us for more information.

As a Sugar Daddy Member, to be able to read your responses, check your inbox, and send messages, you will need to upgrade your account to a Premium Membership. As an Attractive Member (Sugar Baby), all you need is a fully approved profile and a public photo to start messaging.

On our website

You may deactivate your account by following these instructions:

• log into your account
• To edit your preferences, click on the ellipsis (three dots) on top banner right-hand corner, then click “Delete Profile On the bottom of the page, click the “Delete Account” link.

** Note: We do not refund Premium memberships. By permanently deleting your account, you will lose any unused time left on your Premium account. **

 

NOTE: Once you delete your account, your profile will be removed from search and will no longer be viewable by other members. If you choose the delete option, your profile information will be removed and no longer available, and you must sign up again as a new customer if you want to use our website. We will retain certain data for analytical purposes and record-keeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our Services or our users, or take other actions otherwise permitted by law.

 

If your account was suspended, a hold was placed due to suspicious account activity. Your profile and photos will be saved, but you will not be able to use the site, and other members will not be able to view your profile. Messages sent to your account will still be received, but cannot be accessed unless the suspension is fully reviewed and granted by Customer Support. Reasons for account suspension can include:

• Reports by other members about your profile or conduct
• Abusive, vulgar or sexually explicit language
• Asking for money up front or in advance of your date
• Using our site as an escort, or using the Service to solicit clients for an escort service
• Using our site to promote, solicit, or engage in prostitution
• Promoting or advertising a business
• Selling pictures, videos or cam sessions
• Soliciting passwords, bank information or other personal identifying information for commercial or unlawful purposes from other users
• Posting any false, misleading, or inaccurate content about yourself and/or your profile
• Having multiple active accounts
• Creating a profile if you are under the age of 18
• Posting or sending material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18
• You have disputed a payment made to us.

NOTE: We reserve the right to suspend accounts for any reason whatsoever, as outlined in our terms and conditions.

Please be patient, photos and profiles enter the approval process in the order they were received. This usually takes 24-48 hours, however if the site is experiencing a high volume, this process may take longer. If your profile or photos are taking longer, please visit your account Profile and make sure every section is 100% complete, including your email activation. NOTE: If a section is complete, there will be a green check mark next to it. If you are not a Premium Member, and have not completed all required sections, your profile and/or photo(s) will not be able to enter the approval process.

Your 10 free messages will be applied to Standard Sugar Daddy Member accounts that have an approved profile and at least one approved public photo.
Note: The free messages cannot contain contact information of any kind and are moderated to ensure this information isn’t passed along. Upgrading to a Premium Membership will allow you to send contact information freely without restriction, as well as being able to read the replies to any of your messages

To edit your preferences, click on the ellipsis (three dots) on top banner right-hand corner, then click Edit Profile. From there you can select Whom you want to meet and change your setting of what you are looking for.
NOTE: If you want to change yourself from a Sugar Baby Member to a Sugar Daddy Member or vice-versa, please contact Customer Support and let us know which account type you would like

Click the ellipsis (three dots) on the user’s profile, and click on ‘Report. Pick the appropriate reason from the list and provide a clear description of the violation. Additionally, you may also block the member which will prevent them from communicating with you and from seeing your profile.
IMPORTANT: If a user has threatened you or committed an act of violence or theft, please contact your local law enforcement agency. Also, report the member from their profile or your conversation with them as described above

Activation emails may take a few minutes, please be patient. Please check your spam/junk mail folder for the activation email. Occasionally email providers will automatically mark our messages as spam. If you do not see an activation email in your spam/junk folder, please contact Customer Support with an alternate email address so we can change it to the email associated with your account. Gmail users: If the activation email is not in your inbox, please check your Social, Promotion, Spam, and Updates folders in your Gmail Inbox.

Standard Membership:

• Must have at least one public profile picture and an approved profile to read or send messages.
• View visitors and favorites lists.

Premium Membership:

• Unlimited messaging
• See everyone who liked you
• Change your nickname anytime
• I Profile boost to top search
• Get 5 Super likes everyday
• Profile crown
• Create a profile
• View who liked you
• Message members
• Unlimited messages
• Profile boost
• Change nickname
• Frotle crown
• Access global members